+61 2 9566 2100 100 Harris St, Pyrmont NSW 2009, Australia [email protected]
+61 2 9566 2100
[email protected]
100 Harris St, Pyrmont NSW 2009, Australia
Transmission received

Message logged, commander

Your transmission hit the Pyrmont desk. A real human reads it next — expect a reply within one business day, AEST. Orders get a secure payment link; debriefs go straight to the ops room.

Back to base Read field manuals
// Protocol

What happens now

Desk triage

Your message routes to the right squad — accounts, ops, or the studio — based on the subject you picked.

Human reply

A desk officer answers within one business day. Billing questions land same-day; complex debriefs may take 48 hours.

Resolution

Payment links, session bookings or patch notes — whatever the fix is, it arrives with clear next steps.

Survey the board

All 25 missions catalogued on the level board.

Check the armory

Services and bundles on the price sheet.

Self-serve answers

The FAQ archive covers the common ones.

// Field Manuals

Worth your queue time

Kraken Takedown: The Complete Act I Boss Guide

Damage windows, sell-and-rebuild timing, and why your railguns betrayed you.

Boss Guides8 min read

All 7 Hero Classes, Ranked for the Current Meta

Who belongs in your three-slot drop squad — and who stays in the cloning bay.

Squad Theory11 min read

Endless Mode Doctrine: Surviving Past Wave 50

Economy pacing, sustain comps and cloning-bay management for the long haul.

Endless Ops9 min read

Something on fire?

Payment failures and time-critical issues: phone the field line directly at +61 2 9566 2100 during desk hours — or write to [email protected] with "URGENT" in the subject.

Back to contacts
// Stay on Frequency

Command channels on social

// Quick Answers

After the send

If you reached this page, the transmission logged. Confirmation emails occasionally route to spam — check there first. Still nothing after a day? Resend via the contact form.

Just reply to the confirmation email or send a follow-up through the same form — matching your email address threads them together automatically at the desk.

Something's wrong — call the field line at +61 2 9566 2100 or resend with "FOLLOW-UP" in the message. Delayed replies past two business days get flagged to the desk lead.
// Return to Duty

The lanes miss you already

While the desk handles your transmission, the rifts stay busy. Back to the board, commander.

Home base Mission board